If you require any further assistance please contact a member of our Customer Service Team on +(852) 3583 1835 or at enquiries@cssmobi.com.

Frequently Asked Questions


Frequently Asked Questions from Vendors


Frequently Asked Questions

How do I access the mobile promotions on my phone?


There are many ways to access our promotions on your mobile phone:

1.  Open the internet browser on your phone and go to m.cssmobi.com

2.  Access the mobile site by typing the short link ‘css.bz into the address bar of your browser

3.  Capture the QR code on your phone which will automatically redirected you to the mobile site

4.  Send a link to your phone by sms or email from our web site www.cssmobi.com.

You can also share the offers with your friends and access to all of our mobile promotions is completely FREE! Tell your friends today!


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QR Code (What’s this?)


A QR Code (Quick Response Code) is a two dimensional barcode (datamatrix) that is designed to have its contents decoded at a high speed. If you have a QR code reader installed on your phone, you can open it and take a picture of the QR code using your phone’s camera. It will automatically redirect you to the mobile web site for the promotion.
If you don’t have a QR code reader you can still access our mobile promotions by going to m.cssmobi.com on your mobile phone’s internet browser.


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Where can I get a QR code reader?


To download a QR code reader go to your phone’s app store and search for “QR” or “QR readers.” There are many good QR code readers available, including free downloads. Look for the star ratings and read the reviews to decide which one is best for your phone. Here are our recommendations;


For Android
Barcode Scanner by zxing


For iPhone (iOS)
QR Scanner by Grip’d
QR Reader for iPhone by Tap Media


For Blackberry
BeeTagg
UpCode


Once you have downloaded a QR reader, open up the reader on your phone and start scanning QR codes.


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How do I join as a member?


To stay updated on the latest offers join our e-newsletter mailing list and become a fan on our Facebook, Sina and Twitter pages. We are continuously adding new features to the service and to be the first to hear about these and to try them out for yourself, as well as details of all of the latest offers,
join our mailing list today.


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Which types of mobile phone can I use?


Our mobile promotions are designed to be accessed on the internet using your phone’s browser. You don’t need to download an app or have a specific brand of phone. Simply open the internet browser on your mobile phone and go to our mobile web site,
m.cssmobi.com.


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Can I use these offers if I don’t have a smart phone?


If you don’t have a smart phone you can always print out the offer from our website. In some cases the vendors don’t need to see the promotion on your phone, although you should check the vendor’s terms and conditions for each offer to avoid disappointment.


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Will I receive automated unsolicited sms messages to my mobile phone?


No. Our service is on demand, and you decide which offers you are interested in. CSS Mobile Promotions operates under an anti-spam opt-in policy and to receive any of our services you will need to register and opt-in first. We also do not share your personal information with anyone and for further details please read our Privacy Policy.


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Frequently Asked Questions from Vendors

Why should I run my promotions on mobile?


Already more than 35% of consumers browse the internet on their mobile phones and this is expected to exceed internet surfing on desktop computers by 2013.

Do you have a mobile website? Can consumers access information about your company and your promotions easily on their phones when they are on the move?

Most websites are not designed for mobile access and developing your own mobile friendly site can be even more costly because of all the different types of phones out there.

CSS can help you with;

Mobile Brand Sites: Create and host your own mobile brand site for consumers to access information about your brand, contacts, special promotions, store locations and maps on their mobile phones.

Mobile Flyers: Set up mobile flyers for your marketing campaigns making them accessible to over 7.3 million smart phone users in Hong Kong and enabling them to share them easily with their friends.

 

 





Short urls and QR codes: Integrate mobile promotions into your on-line and off-line marketing, with short urls and QR codes, adding value to your advertising and putting the information that consumers need to find your stores in the palm of their hand.

Campaign Analtyics: Monitor the effectiveness of your advertising by tracking activity on your mobile sites and promotions.   

More Exposure: Promote your mobile offers with on-line advertising and social media marketing through our network of fans, members and partners.


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Can I use this service to promote my business?


As a mobile platform our service can be used by almost any company looking to raise consumer awareness of their brand or their specific promotions.
Our categories cover a wide range of products and services from shopping to dining and entertainment to business services. Whether you want to promote a special offer, upcoming event, store opening, stock clearance, membership programme … you can through mobile marketing. Even if you don’t have a physical store you can run promotions with your retail partners, for products and services for collection or delivery, or simply to direct consumers to your web site.


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How do I attract consumers using mobile promotions?


For any marketing campaign making it an attractive offer is just the first step. Once consumers are interested in your offers and promotions help them to find out more information about the offer, what they need to do and how to find you. All of this can be done through your mobile site so that consumers can access this instantly wherever they are.

To link your mobile sites into your on-line and off-line marketing we provide you with a short url and QR code. Whatever marketing tools you use to promote your business, whether it is through the social networks, email, posters, the media … you can include the short url or QR code so that consumers can quickly access these on their phones. Once they have the details on their phone they can take it with them, share it with their friends and follow the maps directly to your stores.


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How much does it cost?


For a limited time only vendors can take advantage of our special introductory rates.

Annual Package - Creation of your brand mobile site and hosting for only HK$3600/year (includes one 3 month campaign).

Up to 40% OFF
our monthly subscription plans to run your own mobile promotions, starting from as little as HK$1950/month.

For further details of these special introductory rates or to register as a new vendor apply on-line today!


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How do I set up my mobile site and promotions?


As part of our service our Customer Service Team will help you to create your mobile sites and promotions based on the information that you provide or that is available on your website. We will offer advice on how best to format and market your promotions for mobile users, and then monitor activity on your campaigns advising you if we recommend any changes. At the end of each campaign we also provide you with a summary report for your reference and to help you to develop future promotions.


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Can I update my information and offers?


Yes. As an electronic platform you can update your mobile sites and promotions at any time. Unlike printed materials there is no additional cost to update your information and within minutes you can have any new or updated details available to consumers.


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Do I need to have a bar-code scanner or to install any software or hardware?


No. All of our mobile promotions contain a 1D barcode so that you can track these in store if you wish to. However this is up to and many vendors record this through a button on their point of sales machine or are simply pleased to receive the new business. There is also no special software or hardware required as the service is hosted and managed by us.


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Can you help me to promote my offers?


As well as offering support for your own off-line and on-line marketing, we also offer a range of advertising and marketing services to help promote your brands and your offers. These services include features on our web site, in our email newsletters, and through our social network pages, as well as advertising on relevant local blogs, forums and partner web sites. For further details of our additional advertising services and rates please contact a member of our team.


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Getting started


For further details or to set up an account apply on-line  or contact one of our
Customer Service team on (852) 3583 1835 or at enquiries@cssmobi.com.


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